Due to severe adverse reactions, I ask that you and anyone accompanying you, please refrain from wearing scented products ( perfume, scented lotions, scented deodorants, laundry products, soaps / body washes, hair spray, strongly scented shampoos etc) when you enter our facility. Because I will not be able to continue working if I’m exposed to scents, you will be asked to reschedule your appointment on another day. For this reason, we ask that new patients call for information / to book vs walking in unannounced. 


If you need to cancel your scheduled appointment, we require at least 24 working hours notice so that we can try to fill your spot.  Failure to do so will result in your account being charged a cancellation fee of 50% of your full appointment fee for the first occurrence, 100% the second occurrence and discharge if it happens 3 times. You will be asked to pay for the missed appointment prior to your next appointment. This will occur if we cannot fill your missed appointment.


You will be discharged from care for any of the following reasons. ( this is not an exhaustive list):

  1. You have met your goals and have regained your pre-injury status.
  2. You have decided that you do not wish to return.
  3. Despite both of our best efforts, you have not improved or your progress has reached a plateau. In this instance I will suggest another course of action or  perhaps suggest another medical professional. 
  4. Non-compliance with attendance or your prescribed treatment / home program.